- How do I use CyberMDCare services?
- To use CyberMDCare services, first visit a medical institution contracted with CyberMDCare to receive a remote patient monitoring device. After receiving the device, download and install the "CyberMDCare" app from the App Store or Google Play. Register the device in the app and consistently measure and record vital signs. If abnormal signals are detected, emergency notifications are sent to the doctor and user for prompt response.
- What kind of remote patient monitoring devices can I receive?
- CyberMDCare provides one of the following devices free of charge: blood pressure monitor, blood glucose meter, scale, or pulse oximeter. You can consult with the medical institution to select the device that suits your needs.
- What happens if abnormal signals are detected?
- When abnormal signals are detected, emergency notifications are sent to the patient and attending physician. The patient can tap the "Request Telemedicine" button activated within the app to request a medical treatment with the doctor, who can then accept the request and proceed with the medical treatment.
- How are the data collected through remote monitoring devices used?
- The collected data is used by the doctor for precise diagnosis. Additionally, users can present their measurement data to the doctor during hospital visits to receive accurate diagnosis.
- How do I receive a prescription after treatment?
- A prescription is issued as needed after treatment. It is sent in electronic document format, and medications can be obtained from a pharmacy.
- Is CyberMDCare available 24 hours a day?
- Yes, CyberMDCare operates 24 hours a day and is linked with Smart Urgent Care Center, an urgent care center. However, patient fees may vary depending on the contracted medical institution. In emergencies that could be life-threatening, we recommend calling 911.
- : Is my personal information protected during telemedicine appointments?
- Yes, we prioritize the protection of patients' personal information. All communications are encrypted and protected in accordance with HIPAA regulations.
- How can I purchase additional remote monitoring devices from CyberMDCare?
- Users can purchase CyberMDCare devices through Amazon, Walmart, eBay, etc. Please note that remote monitoring devices from other companies may not be compatible with CyberMDCare's app.